This Privacy Policy explains how M&M VILLAS Co., Ltd. (“Maha Baan Villas”, “we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website and when you contact us or submit a reservation request.
Contact details (Data Controller)
M&M VILLAS Co., Ltd.
Email: hello@mahabaanvillas.com
Phone: +421 915 179 941, +421 905 385 987
If you have any questions about this Policy or your data, please contact us at the email above.
What we process: your name, email, phone, IP address, and any information you include in your message.
Purpose: to answer your enquiry and provide information about our villas.
Legal basis: your consent (when you submit the form) and/or legitimate interest in responding to your request (GDPR Art. 6(1)(a)/(f)).
What we process: your name, email, phone, IP address, and reservation details you provide.
Purpose: to process your reservation request, follow up, and guide you through next steps.
Legal basis: pre-contractual steps at your request and/or legitimate interest (Art. 6(1)(b)/(f)).
Submitting any form is voluntary. If you do not provide the requested details, we may be unable to respond or process a reservation.
Form submissions (enquiries and reservation requests) are kept for up to 2 years, unless a longer period is required to establish, exercise, or defend legal claims or to comply with legal obligations. After that, we delete or anonymize the data.
We use only essential cookies and basic analytics/measurement via Google Analytics and Meta (Facebook) Pixel, implemented with Consent Mode v2.
Consent first: Without your consent in the cookie banner, we do not track you for analytics/measurement.
Anonymized measurement: When permitted, analytics is configured to minimize personal data (e.g., IP anonymization where available).
No marketing/advertising cookies: We do not use remarketing ads, profiling cookies, or third-party advertising networks on this site.
You can change or withdraw your consent at any time via the cookie banner settings.
We share personal data only when necessary:
Hosting, security, and IT service providers (to operate the website and store form submissions).
Email/communications providers (to send and receive your messages).
Analytics providers (Google; Meta) only if you consent via the cookie banner.
All providers are bound by contracts to protect your data and process it solely under our instructions.
Our service providers may process data outside your country. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) to protect your information. Details are available on request.
Subject to applicable law, you have the right to:
Access your personal data;
Rectify inaccurate or incomplete data;
Erase your data (“right to be forgotten”);
Restrict processing;
Data portability;
Object to processing based on legitimate interests;
Withdraw consent at any time (does not affect processing before withdrawal).
You also have the right to lodge a complaint with your local supervisory authority for data protection.
To exercise any right, email hello@mahabaanvillas.com.
We implement appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
Our website and services are not directed to children. We do not knowingly collect personal data from children. If you believe a child has provided data, contact us and we will delete it.
Our website may contain links to third-party websites or documents (e.g., hosted brochures). We are not responsible for their privacy practices. Please review their policies.
We may update this Policy from time to time. The latest version will always be posted on this page with the effective date.
For privacy questions or requests, email hello@mahabaanvillas.com or call +421 915 179 941 / +421 905 385 987. We will respond promptly.
